Playturbo Help Center
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On this page
  • ⭐Basic Information
  • ⭐Change Password
  • ⭐Billing Management
  • 1.Monthly Bill Overview
  • 2.Billing Records
  • ⭐Usage Details
  • 1.Package Usage
  • 2.Cost Consumption
  1. Other tutorials
  2. My Account / My Projects

Account Management

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Last updated 5 months ago

Hovering over the avatar in the top right corner allows you to quickly view the total amount and remaining balance of packages and AI services, as well as the expiration date.

Entering the Account Management module provides detailed information about your account.

⭐Basic Information

Click on My Account inside the floating window or Account Management - Basic Information in the left navigation bar to access the account information editing interface.

  • You can modify basic account information, such as phone number, company name, country, and CC email addresses.

  • Multiple CC email addresses can be added to receive notifications from Playturbo.

⭐Change Password

Fill in the Current Password and New Password to change your account password.

💡 If you encounter a "wrong password" message when logging in:

  • Please confirm that the password you entered is correct;

  • You may contact your company's operations team to confirm if the password for the Mintegral platform has been changed, as this will also affect the Playturbo password (make sure that the reset account on the Mintegral platform matches exactly with the Playturbo account);

  • If you're still unable to log in, please contact your AM for assistance in resetting the password.

💡 Playturbo does not limit the number of devices that can log in, but there is a restriction on "simultaneous online users" (based on the package contents). If you are unable to log in from different devices, please first check the number of "simultaneous online users." If there are no issues, try refreshing and manually entering your account credentials again.

⭐Billing Management

The Billing Management page is used to display the monthly billing consumption and corresponding details for users of the "TopUp/CPM Billing/Rev Share" package type. It is divided into two modules: Monthly Bill Overview and Billing Records.

1.Monthly Bill Overview

The monthly bill overview shows the current account balance and the monthly billing fees, as well as the payment status.

  • Each record represents the monthly billing fees and records the billing amount, amount paid, amount owed, and status.

  • Clicking the Monthly Bill Details button will redirect you to the details page, which records daily deduction details by date.

2.Billing Records

The Billing Records page displays the advertising data and detailed costs for each material on a daily basis.

⭐Usage Details

The Usage Details page is divided into two modules: Package Usage and Cost Consumption.

1.Package Usage

The Package Usage page records the details of playable push/download counts and point consumption within the "Subscription Package."

  • At the top of the page, it displays:

    • The remaining playable download/push counts in the current package and any add-on packages.

    • The remaining points in the current package and any add-on packages (points are consumed each time AI features like Video AI Removal, Speaker Recognition, AI Scene Splitting, Voice Cloning, or Video Export are used).

  • At the bottom of the page, it presents details of each point consumption and the daily deductions for playable download/push counts.

💡 Point Consumption for Different AI Services

Function
Section
Detail
Functional Location Diagram

AI Removal

Layout Template&Video Editor

25 credits/30 seconds

Please note: Credits for different removal tasks are calculated separately.As shown in Image 3 on the right, there are a total of 3 tasks. So total cost = 3 × video duration × 25 credits/30 seconds.

Recognize Script from Subtitles

Layout Template&Video Editor

25 credits/30 seconds

Recognize Script from Voiceover

Layout Template&Video Editor

5 credits/minute

Voice Cloning

Layout Template&Video Editor

240 credits per voice cloned

AI Scene Splitting

Video Editor

20 credits/minute

Video Export

Layout Template&Video Editor

15 credits/minute

Replace/Removal Element

AI Video

45 credits/second

Text Translation

Layout Template&Video Editor

-

-

2.Cost Consumption

The Cost Consumption page records the balance and deduction details within the "TopUp/CPM Billing/Rev Share" package type.

  • At the top of the cost consumption page, the current balance in the account is displayed.

  • The deduction details provide an overview of each material's costs, reflecting the total expense for each material.

    • Billing methods are categorized as spend and CPM, determined by the package, with charges based on advertising consumption and material display counts, respectively.

    • The billing quantity corresponds to the relevant advertising consumption or material display count.

    • Creative Cost = Billing Quantity × Unit Price.

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